Legal

Privacy Policy

Furry Friends (“we”, “us”) provides dog walking and boarding services. This policy explains how we handle personal information submitted through our website.

What we collect

When you send an enquiry or booking request, we may collect your name, contact details, home address, preferred contact method, information about your dog(s), emergency contacts, and any notes you provide. Booking forms may include details about access arrangements - we never ask for alarm codes or key-safe combinations through this website.

How we use information

We use your information to respond to enquiries, assess booking requests, arrange care, and contact you about availability. Optional marketing consent is kept separate from booking consent.

Sharing

We do not sell your information. We may share relevant details with veterinary professionals in an emergency if you have authorised us to do so, or where required by law.

Storage & security

Booking and enquiry data is treated as sensitive. Submissions are sent by secure POST requests and stored for operational follow-up. Do not send passwords or access codes through public forms.

Your rights

You may request access to, correction of, or deletion of personal data we hold about you, subject to legal obligations. Contact us at doggyfurryfriends@gmail.com or call 07521 010864.

Contact

Email: doggyfurryfriends@gmail.com · Phone: 07521 010864